A spot on the Apple

When I dial the phone number for the Apple Store in Leawood, Kansas (913 234-9800) and select option 1, ‘store hours and directions’, the voice says (among other things) “for further information on store opening times, including holidays and special events, please visit our store’s website at apple.com forward-slash leawood

But, when I call the Apple Store in Providence, Rhode Island (401 533-9400) and select ‘store hours and directions’, the voice says (among other things) “for detailed directions from your location to ours, please visit apple.com forward-space providence place

Now, there’s no such thing as “forward-space”.  The instructions were supposed to say “forward-slash”. No big deal in general, but it is when giving an address.

So, I’d like to use this as an opportunity to do a test. Rather than contact Apple and tell them about their mistake, I’m just going to blog about it. I want to see if Apple notices this one blog post about them and changes the instructions, without being contacted directly. So, if you’d be so kind, perhaps link to this post, or Tweet about it. We’ll see how it goes.

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